FREQUENTLY ASKED QUESTIONS
Yes. We make every effort to ensure that product images accurately represent the item you will receive. However, slight variations in salt color, crystal size, or packaging may occur due to the natural characteristics of the product and updates to packaging.
Your receipt will be sent to the email address provided during checkout. You can also view your order details and receipt by logging into your account and visiting the Orders section.
To request a return, please contact our customer support team with your order number and the reason for the return. Items must be unused, unopened, and returned in their original packaging within the applicable return period.
We regularly restock many of our products. You can check the product page for availability updates or contact our support team to ask when a specific item is expected to return.
We currently ship orders to eligible addresses across Canada. Available shipping methods, delivery times, and costs will be displayed during checkout based on your location.